Resourcessupport@clevyr.com2022-11-18T17:36:34-06:00
Our customer portal provides established D&L customers with 24/7 access to additional resources like technical manuals, assembly videos and service bulletins. In addition, customers with material traceability requirements can download their Quality Data Packages and other company-specific files through a personalized page on our portal.
If you are an established customer and don’t yet have a portal account, click the link to request portal access and we’ll get you setup!
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REQUEST PORTAL ACCESS
FREQUENTLY ASKED QUESTIONS
Where can I obtain pricing for a D&L tool(s)?support@clevyr.com2022-06-02T17:41:34-05:00
Click here to contact D&L Sales Dept. for assistance.
Does D&L make downhole tools that are similar to other tools that are available? Where can I get a cross reference guide?support@clevyr.com2022-06-02T17:43:25-05:00
Click here for a cross reference guide of available downhole tools made by other manufacturers.
Where can I locate D&L part numbers and/or a parts list?support@clevyr.com2022-06-02T17:44:26-05:00
For a product tool part number – click here to go to the Products page, andclick on a link (tool name) to see the Sales Data Sheet.For individual replacement component part numbers – please refer to thetechnical manual for the specific tool (NOTE: For access, current customerswill need to login). Or click here to contact D&L Engineering Dept. for assistance.
How can I setup an account and become one of D&L’s customers?support@clevyr.com2022-06-02T17:45:08-05:00
Click here to contact D&L Sales Dept. for assistance.
Why do I need a login User Name and Password for D&L’s website?support@clevyr.com2022-06-02T17:45:44-05:00
To access technical information and documents.
How can I get a member login to D&L’s website?support@clevyr.com2022-06-02T17:46:17-05:00
Current customers can click hereto login – OR – click on the Create an Account(top rightof any page). Fill out the form with yourinformation, then click on Sign Upto submit your information for review.
Can D&L make premium / special threads?support@clevyr.com2022-06-02T17:46:52-05:00
Yes – we have access to many types of premium threads. Please contact aD&L Sales Associate with questions about your specific requirements.
Where can I locate technical information for D&L products? and for a specific size?support@clevyr.com2022-06-02T17:47:29-05:00
Login with your member User Name and Password. When the Products pageopens, click on the tool size link under Technical Data that you need.If technical information is not listed, click here to contact D&L EngineeringDept. for assistance.
Does D&L service their products in the field?support@clevyr.com2022-06-02T17:48:01-05:00
No – D&L is a manufacturer only. We will offer technical assistance to any ofour customers regarding their tools. Click here to contact D&L EngineeringDept. for specific needs.
Does D&L offer any tools other than what is listed in the catalog?support@clevyr.com2022-06-02T17:48:29-05:00
Yes – D&L is always willing to work with our customers on any custom projects they may have a need for.
Does D&L offer other exotic materials, elastomers, and/or metallics for corrosive downhole environments?support@clevyr.com2022-06-02T17:48:59-05:00
Yes – Some of the more common materials we use are 13 Chrome and Super 13 Chrome, but we have worked with other types in the past. Some common elastomers we use to upgrade our tools with are: HSN, Viton, EPDM, ECNER HSN, ECNER Aflas, ATR, and VTR seal arrangements. We also offer electroless nickel plating on most of our product line. This offers protection against corrosive downhole environments at a much lower cost than exotic materials.
What if I cannot locate the tool(s) for my application in your catalog?support@clevyr.com2022-06-02T17:49:31-05:00
What if I cannot locate the tool(s) for my application in your catalog?
Click here to contact D&L Engineering Dept. for assistance – more than likelywe have something in our product line that can be used in your application.
What is the shear value of the shear screws on a tool?support@clevyr.com2022-06-02T17:51:09-05:00
What is the shear value of the shear screws on a tool?
Click here for shear screw values.(NOTE: Shear values do NOT apply if shear screws are used in apressure-operated tool.)
SUPPLIER INFORMATION
CONFLICT MATERIALS INFORMATION – SUPPLY CHAIN DUE DILIGENCE
D&L Oil Tools, as a privately held company, is aware that on August 22, 2012, the SEC adopted final rules on conflict minerals reporting, pursuant to Section 1502 of the Dodd-Frank Act. D&L Oil Tools understands that “Conflict Materials” are minerals mined in conditions where armed conflict and human rights abuses occur. Commonly used are 4 minerals (3TG): Tungsten, Tantalum, Tin and Gold that are mined in the eastern region of the Democratic Republic of the Congo (DRC) and its surrounding countries.
D&L Oil Tools shares your commitment to avoid contributing to human rights violations in the DRC and its surrounding countries, and provides this statement to address possible concerns about complying with the SEC’s regulations on “Conflict Materials” adopted in August 2012.
D&L Oil Tools has performed due diligence in surveying our material suppliers and can confirm that as a result of this survey none of our suppliers report sourcing of any Conflict Materials from the focused region of the Democratic Republic of the Congo (DRC) and its surrounding countries.
If you have any further questions related to this statement, please do not hesitate to contact me.
Regards,
David Roberson
Purchasing Manager
Packing quality and service into everything we do
D&L Oil Tools designs, manufactures, and assembles downhole equipment for customers in both domestic and international markets. Headquartered in Tulsa, Oklahoma, our tradition is one of quality, affordability, customer service, and community investment.
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